Customer Orders:
Once deposit is paid and the order is signed Koko Lane will proceed with your order. In the case where the order is cancelled by you, the deposit is only refundable at the complete discretion of Koko Lane. Typical lead times are 4-8 weeks, please be aware that delays can occur and Koko Lane cannot be held responsible nor can orders be cancelled if such delays occur. All goods must be paid in full prior to delivery and it is the customer’s responsibility to ensure goods can fit into the delivery address including lift. Koko Lane are not responsible for damage to property and goods occurred by third party delivery contractors. Please check all goods before signing delivery docket.  

Sale and Floor Stock Items:
Unfortunately sale items cannot be returned, exchanged or refunded.